FAQ

Yes. We deliver internationally/worldwide with DHL - Express, DPD, UPS. FedEx, Aramex and EMS ( India Speedpost) as our logistic partners (other shipping carriers are also available on request). You may select your preferred shipping mode on the checkout page. While placing your order, the shipping rate calculator will automatically show the shipping fee applied to your selection before completing the order on the site.

There is no minimum order value.

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

If your order is still being processed, and has not been dispatched, you can contact us via email [email protected] or phone +91-9871476077(India & International) and modify your shipping address.

For special questions, just drop us a mail at [email protected] or call +91-9871476077 +91-9871476077 and we will surely have an answer. :)

When will my products be delivered after i have placed my order? We only sell the stuff which is available with us in warehouse. We maintain 100% inventory. What you see on the site catalog is stocked with us. Usually your order will be delivered within 7-15 days of being dispatched from our warehouse depending for international location and 3-5 days within India. When order is dispatched, you'll receive a confirmation mail with tracking details. We ship the order from our warehouse within 24-48 hours of placing the order and confirmation of payment mode selected.

We all are aware of the complexities that international shipping brings along. Each country has their own set of custom duty norms and taxes which makes it difficult for any e-commerce business to bear the shipping charges. Even courier companies in this case has a scroll running down with T&Cs which makes it all the more difficult to ship products for free, internationally. However, we only charge the shipping cost that the courier company levy on each order. There are no hidden costs involved! But we know you won’t mind paying an extra few pennies for our enchanting collection.

Yes, we love personalised products and will be happy to help you personalize some of our products like wooden printing blocks, fabric, tea towels, aprons, bags. Please note we offer customised and personalised products to our wholesellers only. Please message us for details - [email protected]

Of course, and we will do it for free! Please leave a note while checking out if you need gift wrapping and/or a handwritten note.

Yes, we take utmost care in keeping your personal information safe and secure. We do not sell your information to any third-parties.

We’d love to hear from you. You can write to us at [email protected]

Yes, the prices on the Website are inclusive of all taxes.